In today’s food service sectors, customers expect high-quality experience every time. To be head of your competitor’s, business owners who invest wisely in digital, operations, marketing and technology can ensure future profitability.
The UK spends close to £10 billion a year on Chinese, Indian and other takeaway food like pizza, over a third more than back in 2009.
This has largely been the result of transformations that have occurred in the industry. Firstly, most takeaways in the UK are still ordered using the telephone, with customers directly contacting their favourite outlets.
The introduction of apps like Just Eat, Uber Eats and Deliveroo has transformed the way customers now order from their local takeaway. Ordering a takeaway on a mobile app is becoming increasingly common, particularly for the sector’s core clientele of 18-34-year olds.
These companies have predominantly leveraged technology in order to plug the gaps that have remained because of the nature of the market, such as a centralised platform that is able to attract more customers or providing delivery services for restaurants that don’t have their own.
For every £1 that UK consumers spend on food, 12p is spent on takeaways. And although takeaway orders last year represented just 6% of the total eating out-of-home market, takeaways are growing in popularity at a time when restaurants are crumbling under the lower footfall on high streets (as consumers shift to shopping online).
NOVUS covers a wide range of sectors in the foodservice industry. The major sectors we cover are: -
Restaurants
Catering
Fast Food
Takeaway
Retail Stores
Outdoor
Catering
Industrial Catering
Catering Supplies
Transport Catering
Licensed Trade
Has your business benefited from this technological transition? Would now be the right to time to sell your business? Get in touch today!
CLICK HERE for information about how we can help you achieve a successful sale.